Question: Question 4 ( 2 5 Marks ) a . Explain the concept of the costs of quality. Provide examples of the costs associated with Prevention,

Question 4(25 Marks)
a. Explain the concept of the costs of quality. Provide examples of the costs associated
with Prevention, Appraisal, Internal Failure, and External Failure from your organization
or a case study. Discuss why these costs arise and propose strategies to reduce or
eliminate them.
b. Discuss the significance of continuous improvement (KAIZEN) in quality management.
Provide examples of tools and techniques used to facilitate continuous improvement in
organizations.
Question 4(25 Marks) a. Explain the concept of the costs of

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