Question: QUESTION 4 ( 2 5 Marks ) CASE STUDY: WHAT WENT RIGHT AT INTERLINK SURGICAL STEEL AND GILLETTE? In the 1 9 8 0 s
QUESTION
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CASE STUDY: WHAT WENT RIGHT AT INTERLINK SURGICAL STEEL AND GILLETTE?
In the s and early s Interlink sold replacement hypodermic syringes by the thousands
to hospitals for cents per syringe. Each time a catheter was changed, a new hypodermic
syringe would be inserted into the patient's vein. A Japanese surqical steel company entered
the market with an identical product for cents each. Interlink promptly introduced a
replacement device that only needs insertion one time; that is any new saline or pharmaceutical
drip lines can be hooked directly to an interlink syringe device that need not be removed and
replaced. This new process reduces the risk of patient infection and the inherent hazard to
the nursing staff of exposure to patient blood. Interlink again dominates the market, and prices
have stahilized at higher levels than before.
Similarly, Gillette Co responded to a fourbladed new product intraduction of Quattro by
Schick Wilkinson Sword. Quattro had stolen percent of Gillette's percent market share in
the men's razor market. Instead of an ongoing parade of discounts, coupons, and promotions,
Gillette rolled out its own innovation: a batterypowered vihrating razor called MachPower.
MPower improves the closeness and longevity of the shave by exciting chin hairs to push up
out of their follicles. The new product costs twothirds more than the Gillette MachTurbo it
replaced, and replacement cartridges are per cent higherpriced
Source : Based on "How to Fight a Price War", Harvard Business Review MarchApril ;
"How to Escape a Price War", Fortune June and "Gillette to Lunch", Wall Street
JournalJanuary
With an appropriate diagram, critically discuss why is the telecommunication companies firm's
is kinked demand curve in the market?. Identify the FIVE factors affecting the likelihood of
successful collusion in this market structure.
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