Question: QUESTION 4 (20 MARKS) The table provided presents the demand for heart transplants at Universitas Academic Hospital which has improved steadily over the past few

QUESTION 4 (20 MARKS) The table provided presents

QUESTION 4 (20 MARKS) The table provided presents the demand for heart transplants at Universitas Academic Hospital which has improved steadily over the past few years: The clinical manager predicted 6 years ago that demand in year 1 would be 41 surgeries. 4.1 Use the exponential smoothing with a smoothing constant of 0.6 to develop forecasts for years to 2 through to 6 . (6 marks) 4.2 Use a 3-year moving average to forecast demand in years 4, 5, and 6 . (4 marks) 4.3 Use the least squares trend equation forecast demand for period 6. (10 marks) QUESTION 5 (20 MARKS) As a competent operations manager, you have been requested to provide recommendations citing options that can be incorporated in the retail sector that are aimed at ensuring that the balance between demand and supply is properly managed. Make use of relevant examples to support your

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