Question: QUESTION 4 (20 MARKS) You have been informed by the management of Falls Church General Hospital of their intention to adopt TQM to enhance their

QUESTION 4 (20 MARKS)

You have been informed by the management of Falls Church General Hospital of their intention to adopt TQM to enhance their service provision. Provide a detailed description of what this entails and how they need to embrace this strategy.

Please provide a detailed answer for 20 marks!!!

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