Question: Question 4 (30 Points) a) Describe three techniques that you would use to elicit user requirements for a new commercial website selling electrical appliances. [10

Question 4 (30 Points) a) Describe three techniques that you would use to elicit user requirements for a new commercial website selling electrical appliances. [10 POINTS]

b) Would you recommend that the website mentioned in (a) above be extended to help users buy from this site using a 3G phone rather than a conventional PC? Justify your answer. [10 POINTS] 10

c) Suppose the company has decided to develop the extended website mentioned in (b) above to provide access via mobile devices. In a short report, describe how you would do a measurement evaluation to assess the usability of a final implementation. [10 POINTS]

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