Question $48$

$1\mathrm{.}2pts$

When preparing for a business phone call, you should do many of the same things you do for

an email.

a meeting.

texting.

a webinar.

social media.

Question $49$

$1\mathrm{.}2pts$

Whenever he has to present a proposal to his managers, LeRoy is able to distance himself from his ideas and accept criticism without becoming defensive. What process enables LeRoy to do this?

consolidation

association

disassociation

formation

reflection