Question 4 [8] Training must be done for impact rather than for activity, Read the following case study and incorporate it in your answers. Ishikawa motors is a Japanese car manufacturer and retailer which has opened a plant in Middelburg. The company is faced with the challenge of training mechanics and salespeople on a soon-to-be-released car. The changing face of the car maintenance environment has presented new training challenges. The training and development manager, Alpheus Molapo, realises that traditional classroom training will not meet the need for a well-trained workforce within a reasonably short time. Most employees have been recruited from factories in Gauteng and Mpumalanga. The training they are used to was mainly classroom training at their previous employers. Alpheus is therefore concerned about the potential level of resistance from the company's employees and managers. He can see that the cost to the training department of obtaining and maintaining new equipment has become a major problem. Training would typically provide practice on the basic version of the equipment, without catering for possible different options and configurations. This does not provide realistic practice because most customers buy special options such as leather seats, sunroofs and a range of engines. Furthermore, over time the mechanics lose skills because of the infrequency with which critical tasks are performed. Alpheus feels it is possible to use simulation as an e-learning technique. He wants to simulate operations carried out by the mechanics on the car with test equipment. A DVD is used to record a mechanic performing the required operations. Explain the factors that should be taken into consideration when planning the design of e-learning at this company. (8)