Question $4$

A$.$ EHR implementations are receiving so much attention because of the HITECH Act that HIT professionals must prove they are being helpful to the HCO's EHR efforts.

B$.$ HIT professionals must focus on customer service to ensure they help their HCO customers achieve improved patient safety and quality$-$of$-$care goals.

C$.$ HIT professionals must transition to customer focus, so customer service must be measured to demonstrate customer satisfaction.

D$.$ HIT professionals must transition from a technology focus to a customer focus because business users are now more technology savvy.