Question: Question 4 a) What is the difference between substantive conflict and affective conflict? b) Why is mediation important in the workplace? c) If you try

Question 4

a) What is the difference between substantive conflict and affective conflict?

b) Why is mediation important in the workplace?

c) If you try to resolve a workplace conflict between two subordinates, which type of resolution method would you use (workplace mediation or adjudication) and why?

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