Question: Question 4 Achieving a differentiation - based competitive advantage successfully involves improving customer service or adding additional services. striving to match rivals' product features, design
Question
Achieving a differentiationbased competitive advantage successfully involves
improving customer service or adding additional services.
striving to match rivals' product features, design and pefformance al a lower price.
pursuing cost reductions throughout the entife value chain.
a late entrance into a market and enjoying the benefits of experience curve effects.
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