Question (4): Answer the following question: (10 marks) Explain the vision/mission framework and the relationship between its components showing the effect on the end customer. Vision or guiding philosophy What we want to be Core values and beliefs Who we want to be Purpose What we are here for Mission What we are here to achieve Strategy and plans How we are going to achieve it Critical success factors What we need to achieve it People Core processes The activities you need to perform particularly well to achieve it Resources