Question: Question 4 At GetHelp Inc., after customer service representatives complete training, their phone calls are monitored to determine if they are applying the lessons about

Question 4
At GetHelp Inc., after customer service representatives complete training, their
phone calls are monitored to determine if they are applying the lessons about
gathering pertinent information from callers. This evaluation best exemplifies a
measure.
reaction-level
learning-level
results-level
behavior-level
Question 4 At GetHelp Inc., after customer service representatives complete training,

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