QUESTION 4 Ehsan is a hardworking and dedicated person. He works in the health and beauty care retail business located in Prai, Pulau Pinang. As a manager in the IT Department, Ehsan is in charge of managing the company's online application. The company utizes social media such as Instagram. Twitter, and Facebook to reach their customers to use the online application. Using the online application, the customers only need to add the liems that they want to buy to the cart and select the type of delivery and payment method if they want to buy the items. This online application integrates identity verification, authentication, and transaction monitoring to prevent online fraud. The use of the online application also allows customers to locate products within the store and be informed of the latest deals and promotions quickly and efficiently. Ehsan's responsibility is to deal with the errors in the system. When the price promotion of products does not tally with the price of the in-store products, the IT department is responsible for fixing the price so that the price for both promotional and in-house products will tally. Sometimes, the online application is also jammed during the purchasing process as a result of many customers using the application to perform product checkout RISM/Class Activity_C2OCT2022-fE82023/ASMSS3 simultaneously. Therefore, Ehsan needs to address these issues with the IT team to fox such problems so that the customers can proceed with the checkout process without facing any other problems. In managing the online application, Ehsan also works closely with the Marketing Department. The Marketing Department will notify them regarding any promotion, latest updates, or customers' complaints on the online application. The proper arrangement of both departments ensures that all activities in the organization take place according to the plan and are on track. a) Explain TWO (2) advantages of using the system and provide ONE (1) example for each advantage. (4 marks) b) Identily THREE (3) elements of the system from the above case study and provide ONE (1) example for each element. (6 marks)