Question 4:

If there are issues with accountability, the most likely first step in disciplinary action would be:

A. Termination.

B. Written counseling session.

C. Time off without pay.

D. A verbal or written warning.

Question 5

In health care, teams are effective for all these reasons except:

A. They combine specialization and people with varied expertise to treat people in a holistic fashion.

B. Workflow can be structured methodically and efficiently to manage a large amount of work.

C. Teams can be competitive with each other.

D. Teams are cost-effective because they are flat organizations without a lot of management hierarchy.

Question 8

What are the best methods to avoid gossip at work except:

A. Say something positive about the person being gossiped about.

B. Participate as long as you did not start the gossip.

C. Leave when gossiping occurs.

D. Change the subject.

Question 9

Benefits of attending a state or national convention of your professional organization include all the following except:

A. A few days off work.

B. Educational experiences and exposure to the latest research in your field.

C. Networking and socializing with peers from other cities and facilities in your profession.

D. Exhibit halls where vendors display the latest equipment, books, and other products supporting your profession.