Question: Question 4 Mr . Smiley calls in today indicating when he was out of town a few weeks ago, he had to seek medical care.
Question
Mr Smiley calls in today indicating when he was out of town a few weeks ago, he had to seek medical care. He did not have his ID card with him
so he paid out of pocket for the visit. Mr Smiley wants to be reimbursed for what he paid outofpocket. How would you categorize this call?
A An Appeal
B A grievance
C An expedited appeal
D An organization determination
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