Question: QUESTION 4 The Ishikawa Fishbone diagram is a: A. Simple Grid B. Control-Impact Chart C. Cause and Effect Diagram with No Statistics D. Clean crisp

QUESTION 4
The Ishikawa Fishbone diagram is a:
A.
Simple Grid
B.
Control-Impact Chart
C.
Cause and Effect Diagram with No Statistics
D.
Clean crisp Checklist
QUESTION 5
Trilogy of Quality is from?
Joseph M. Juran
L H. C. Tippett
Henry Ford
Adam Smith
QUESTION 6
Who developed the Balanced Scorecard?
Robert Kaplan
Michael Porter
Joseph M. Juran
Frederick W. Taylor

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