Question 48 (0.5 points) The has as its premise that learning aids firms in improving their internal processes, and at the same time, permits employees to determine how their performance is inked to the firm. balanced scorecard approach management by objectives 360-degree evaluation critical incident approach customer-oriented approach Question 53 (0.3 points) Fodlam Electric's employees have been talking about unionization for a while now and the management-employee relations have deteriorated to a point where action is needed. Dania, one of the leaders among the employees, wants to help in unionizing the employees. She has met with most of the employees as a first step. What would she need to do next? apply to the labour relations board appeal to a broader community-including academics and international agencies -to put pressure on the employer ask the workers to go on strike to put pressure on the company ask the labour relations board to intervene Form an in-house organizing committee