Question: QUESTION 48 When exploring options for resolution, what should the mediator do? A. Focus on positions, not interests B. Focus on interests, not positions C.

QUESTION 48

  1. When exploring options for resolution, what should the mediator do?

    A.

    Focus on positions, not interests
    B.

    Focus on interests, not positions
    C.

    Focus on both interests and positions
    D.

    Focus on the interests of just one party

2 points

QUESTION 49

  1. According to the textbook, conflict: 1) stimulates innovation and encourages personal involvement; 2) stifles innovation and encourages political game playing that results in cynicism; 3) sparks creativity.

    A.

    All three statements are correct.
    B.

    Only statements 1 and 2 are correct.
    C.

    Only statements 2 and 3 are correct.
    D.

    Only statements 1 and 3 are correct.

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