Question: Question 5 1 pts Which statement is TRUE about online customer service? Customers prefer fast feedback unless the online service rep doesn't answer their question.
Question
pts
Which statement is TRUE about online customer service?
Customers prefer fast feedback unless the online service rep doesn't answer their question.
Customers always prefer fast feedback from online service reps.
Customers dislike it when online service reps use scripts to increase speed of responses.
Customers dislike it when online service reps take shortcuts to increase speed of responses.
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
