Question: Question 5 . 1 ( Total: 2 0 marks ) For each of the following balanced scorecard measures, A Financial B Customer C Internal Business

Question 5.1(Total: 20 marks)
For each of the following balanced scorecard measures,
A Financial
B Customer
C Internal Business Process
D Learning and Growth
Required
Match with the appropriate perspective:
1. Number of new customers
2. Percentage of defective product units
3. Number of patents
4. Customer profitability
5. Customer cost per unit
6. Return on assets
7. Average job-related training hours per employee
8. Product cost per unit
9. Employee turnover rate
10. Percentage of processes with real-time feedback

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