Question $5(2$ points$)$

Terrell is a supervisor and wants to make sure that he hears and understands the concerns of his subordinates. He faces his employees, makes good eye contact, and periodically paraphrases what he understands to have been said and asks relevant questions. Which technique is Terrell using?

a$)$ acronyms

b$)$ active listening

c$)$ medium

d$)$ slang