Question: Question 5 4 pts The Involvement Probe questioning technique refers to: Is designed to keep the prospect talking about problems with their current product/systems A

Question 5 4 pts The Involvement Probe questioning technique refers to: Is designed to keep the prospect talking about problems with their current product/systems A question a salesperson asks that purposely is wrong, thus allowing the prospect to correct the salesperson Directly asking prospect to expand on a point Asks the prospect how they would use, beneft, etc. from the salesperson's product/service. O When the prospect asks a question the salesperson responds with a question. Question 6 4 pts Which of the following is not very helpful when attempting to develop trust? o Honesty O Customer Orientation Fast talking and thinking on your feet. O Competence O Providing the pros and cons about one's product Question 7 4 pts Which of the following statements about sales call objectives is FALSE? An objective should be established for every sales call. The objective of any sales call is to make a sale. O Objectives should be specific. O Objectives should be measurable. O Objectives should be aimed at customer action

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