Question 5

An SLA specifies ________.

		maximum jitter
		minimum jitter
		both maximum jitter and minimum jitter
		neither maximum jitter nor minimum jitter

0.75 points

Question 6

Jitter is a problem for ________.

		voice over IP (VoIP)
		streaming media
		both voice over IP (VoIP) and streaming media
		neither voice over IP (VoIP) nor streaming media

0.75 points

Question 7

ISPs usually offer QoS guarantees to ________.

		residential customers
		business customers
		both residential customers and business customers
		neither residential customers nor business customers

0.75 points

Question 8

An SLA specifies ________.

		maximum availability
		minimum availability
		both maximum availability and minimum availability
		neither maximum availability nor minimum availability