Question 5

One important way in which learning through socialization may be facilitated involves the use of a __________.

a., electronic books (e-books)

b., community of practice *

c., learning management system

d., online help system

e., performance support knowledgebase

Question 6

What are the two main ways that KM can impact organizations?

knowledge action

Question 7

According to the joint IDC and Knowledge Management Magazine survey, which of the following is one of the top three reasons that US firms adopt KM?

a., Organizing ever-increasing quantities of knowledge.

b., Developing a knowledge sharing organizational culture.

c., Because it's hard to measure.

d., Retaining expertise of employees. ***

e., Because it's the latest management fad.

Question 8.

Communities of practice provide participating employees _________ over their own work practices.