Question 5 What advantage does the CPM/PERT has over the Gantt Chart scheduling tools? Question 6 Identify the product and service attributes which form the basis for the selection of a process type Question 7 Give two critiques against the Optimal Quality Effort submission. Question 8 Propose two solutions to the Bullwhip effect in the supply chain. Question 9 Provide fives means in which productivity can be increased. Question 10 You are the manager of Dont Mind Your Wife Restaurant. In your attempt to improve service quality, you put up a suggestion box. After a month, you observed that most of the complaints are concerned with long waiting times, poor presentation of food, and lack of courtesy on the part of the waiters/waitresses. Explain how you would go about achieving you goal.