Question: Question 52 question will save this response. A Pareto Chart identifies: which quality errors may yield the greatest payoff. root causes of quality errors. O




Question 52 question will save this response. A Pareto Chart identifies: which quality errors may yield the greatest payoff. root causes of quality errors. O target quality values. O performance data upper and lower limits. Question 53 >> 1.5 points Save Answer A recent consumer survey conducted for a car dealership indicates that, when buying a car, customers are primarily concerned with the salesperson's ability to explain the car's features, the salesperson's friendliness, and the dealer's honesty. The dealership should be ESPECIALLY concerned with which determinants of service quality? communication, courtesy, and credibility competence, courtesy, and security competence, responsiveness, and reliability communication, responsiveness, and reliability
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