Question: Question 6 10 pts A cause in performance variation that is the result of improper training, is what type of cause? Special Common O Specific

Question 6 10 pts A cause in performanceQuestion 6 10 pts A cause in performance

Question 6 10 pts A cause in performance variation that is the result of improper training, is what type of cause? Special Common O Specific Uncommon Analyzing the data points circled, performance variation is likely attributed to the violation of which control chart criteria? Figure 2: Falls per 1,000 Patient Days 10.6 9.6 UCL 9.1 8.6 7.6 6.6 5.6 CL 5.5 ww an 4.6 3.64 2.6 La 1.8 1.6 0.6 Mar-04 May-04 June-04 July 04 Aug-04 Sep-04 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05 Mar-05 Apr-05 a. May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06 Apr-06 May-06 Date/Time/Period O 4 or 5 points between -1 0 and -20 O 8 points in a row below Center Line (CL) O One point below Lower Control Limit (LCL) O 4 or 5 points between +1 0 and +20

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