Question: Question 6 (1.67 points) The Quality Control Manager at a Credit Card Collection Center is concerned about how many complaints the company is getting from

Question 6 (1.67 points)

The Quality Control Manager at a Credit Card Collection Center is concerned about how many complaints the company is getting from customers. The following data were collected for 15 days of operation:

Sample Number: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Number of Complaints: 14 9 15 2 3 7 18 10 16 13 12 5 4 9 20

Determine lower and upper control limits for the number of complaints they should expect each day using three-sigma limits.

Question 6 options:

	2.378 , 18.554
	3.996 , 16.937
	.76 , 20.172
	0 , 23.407
	None of the Above

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