Question 6 Prototypes are built and evaluated in which one of the following phases of the generic product development process?

Question 6 options: detail design, system-level design, testing and refinement , production ramp-up , concept development

Question 7 A service is evaluated as a package of features. One of the features is implicit service. Which of the following will be considered an implicit service? Question 7 options: Layout of the service facility, Number of items listed on a restaurant menu, Servers attitude, Location of the service facility , Hours of training received by the service employee.

Question 8 Students arrive at a class registration booth at the rate of 4 per hour. The administrator serves a student with an average time of 10 minutes. Calculate the percentage of time the administrator is idle. [Select the appropriate range in which your answer falls.]

Question 8 options: More than 0 but less than or equal to 5, More than 5 but less than or equal to 10, More than 10 but less than or equal to 20, More than 30 but less than or equal to 40 , More than 40

Question 9 A company XYZ strives to deliver its product to its customer exactly on the due date as promised. The company XYZ is most likely focusing on which one of the competitive dimensions?

Question 9 options: cost , delivery , reliability trade-off f, flexibility , delivery speed

Question 10 The type of equipment, tooling, and operations/processes required to complete a part are specified in the _________________.

Question 10 options: Assembly drawing, Operation and route sheet , Break-even chart , Assembly chart Process flow chart