QUESTION 6

1. The first step toward establishing open communication within an organization is to:

   		create a clear chain of command much like the one found in military organizations.
   		place suggestion boxes in every department.
   		create an organizational culture that rewards listening.
   		set up a computer network.

2.5 points

QUESTION 7

1. Because economic and competitive environments frequently change, organizations should:

   		save time and money by cutting back on planning.
   		develop contingency plans.
   		set a long-term plan and stick to it.
   		eliminate any long-term strategic plans, but devise short-term tactical plans and update them once a year.

2.5 points

QUESTION 8

1. Which of the following is an advantage of franchises?

   		shared profit
   		coattail effects
   		management and marketing assistance
   		management regulation

2.5 points

QUESTION 9

1. A separation between ownership and management is most likely to occur in a:

   		general partnership.
   		sole proprietorship.
   		corporation.
   		limited liability partnership.

2.5 points

QUESTION 10

1. Apples Steve Jobs and Tim Cook have different leadership styles. Steve Jobs leadership is characterized as ___________ , whereas Tim Cook uses the ___________ style of leadership.

   		diplomatic; autocratic
   		autocratic; democratic
   		laissez-faire; situational
   		autocratic; authoritative