QUESTION 6

1. When eliciting scope definition, the BA is diligent to engage stakeholders only at high and mid-levels, ensuring the _______ was defined appropriately.

   		risk
   		process
   		scope
   		solution

2 points

QUESTION 7

1. ________________ is when the solution stakeholder may be aware of existing internal assets to fulfill some or all of the solution components. There is also a possibility that other areas of the organization could benefit from these new or change capabilities.

   		Technology constraints
   		Change management
   		Implementation planning
   		Technology opportunities

2 points

QUESTION 8

1. _____________ observation is when the BA may interrupt the flow of the work and interject questions to seek clarification and ask opinions.

   		Participatory
   		Passive/unnoticeable
   		Simulation/contextual
   		Active/noticeable

2 points

QUESTION 9

1. _____________ technique, also known as jobs shadowing, provides the BA with an elicitation technique that examines work that is being performed by users in their own environment.

   		Procedural
   		Observation
   		Investigative
   		Session

2 points

QUESTION 10

1. ____________is Japanese for continuous improvement.

   		Kamaitachi
   		Kano
   		Kaiju
   		Kaizen