Question 63 (4 points)

An important concept in pay for performance is to clearly define and communicate to employees what performance is expected, and how and when performance will be rewarded.

Question 63 options:

	a) True
	b) False

Question 64 (4 points)

Customer defection rates is not a critical management metric if a company is operating in a rapidly expanding industry since growth in market share is easier to attain because of the fast market growth rate.

Question 64 options:

	a) True
	b) False

Question 65 (4 points)

Saved

A strong/positive culture for example Trader Joes is an example of implicit knowledge.

Question 65 options:

	a) True
	b) False

Question 66 (4 points)

Uber has a high threat of new competitors because of 1) low capital requirements (drivers supply their own vehicles), and 2) employees are fairly easy to replace.

Question 66 options:

	a) True
	b) False

Question 67 (4 points)

Saved

When you graduate from CSULB, an important factor on whether you obtain a well-paid job is supplier bargaining power (in this case-you are the supplier and your potential employer is the buyer).

Question 67 options:

	a) True
	b) False

Question 68 (4 points)

Customer defection is an important determinant of ROIC.

Question 68 options:

	a) True
	b) False

Question 69 (4 points)

Supply chain operations would almost exclusively fall under the Strength/Weaknesses realm of a SWOT analysis since supply chain considerations are internal function for an organization.

Question 69 options:

	a) True
	b) False

Question 70 (4 points)

Supply chain management is a critical component for Dollar Generals functional strategies.

Question 70 options:

	a) True
	b) False

Question 71 (4 points)

Saved

Wal-Marts business level strategy can be described as a focus low cost strategy.

Question 71 options:

	a) True
	b) False

Question 72 (4 points)

Saved

Private labeling/branding can be a highly profitable strategy partly because of the reduced power of suppliers.

Question 72 options:

	a) True
	b) False

Question 73 (4 points)

Devils advocacy in practice (according to the definition in your strategic management text) is often not attainable in the real world. Two reasons for this is because, 1) it may not be possible to identify all the considerations that make a proposal unacceptable, and 2) there may be internal political obstacles inhibiting an open discussion.

Question 73 options:

	a) True
	b) False

Question 74 (4 points)

Economies of scale means that the average cost per unit and the variable cost per unit will decline as volume is increased.

Question 74 options:

	a) True
	b) False

Question 75 (4 points)

Saved

The Feedback Loop is a key component of organizational control and indicates that the strategic planning process is ongoing.

Question 76 options:

	a) True
	b) False