Question $7$

A data professional in customer service is tasked with identifying customers who are at risk for taking their business to a competitor. In the analyze phase of the data analysis process, what activities might this involve? Select all that apply.

$1$ point

$A.$ Format the data to filter for low customer satisfaction scores

$B.$ Prepare a report for the stakeholders

$C.$ Request input from other customer service data professionals

$D.$ Organize a dataset by customer and purchase history