Question: QUESTION 7 In a Process Chain Network (PCN) diagram, the highest level of customization for the customer is achieved in the regional independent processing. surrogate

QUESTION 7 In a Process Chain Network (PCN) diagram, the highest level of customization for the customer is achieved in the regional independent processing. surrogate interaction. direct interaction. none of the above. QUESTION 5 In a Process Chain Network (PCN) diagram, the lowest degree of process control for the service provider is in the region of independent processing. surrogate interaction. direct interaction. none of the above. QUESTION 6 What is true about physical facilities and equipment as compared to other components of capacity for a service provider? They are less flexible. They represent fixed costs. They are more flexible. Both A and B above Both B and C above ..mit Chin Se All Anstuers to save all ansters QUESTION 1 In a Process Chain Network (PCN) diagram, the highest degree of process control for the service provider is in the region of independent processing. surrogate interaction. direct interaction none of the above. OO

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