QUESTION 7 in order to accommodate changes in industry needs. A properly designed maintenance program must be static orderly inflexible dynamic QUESTION 9 Airline travel hassles, travel-related stress, nights on the road, and fatigue, are all classified as: Intangibles Corporate America O A fact of life Tangibles QUESTION 13 Although the long-term benefit of this process is yet unclear, major airlines are going back to the point-to-point system (instead of the hub-and-spoke). This new phase is defined as destaging dehubbing resequencing reshuffling QUESTION 17 Deicing fluids are classified as Type I, Type II, Type III, or Type IV Freezing Point Depressant (FPD) fluids. Detailed health hazard information can be found on the Material Safety Data Sheet (MSDS) OSHA Permissible Exposure Level Data Sheet Threshold Level Value Data Label Environmental Protection Tolerance Placard QUESTION 27 In 1995, the FAA established a requirement for air carriers operating under FAR Part 121 to have a full time Director of Safety largely in response to several recommendations from the IATA ONTSB FAA ALPA