Question: QUESTION 7 In the QFD process, the following data has been gathered with respect to customer needs and technical requirements: technical requirements customer needs customer

QUESTION 7

  1. In the QFD process, the following data has been gathered with respect to customer needs and technical requirements:

    technical requirements

    customer needs

    customer importance

    advanced engines

    body stability

    new technologies

    electronics

    quality production process

    CS of our product

    planned CS

    improvement factor

    sales point

    overall weight

    gas mileage

    4

    9

    3

    4

    1.1

    performance

    3

    3

    9

    3

    2

    3

    1.2

    1.2

    4.3

    safety

    5

    1

    3

    3

    5

    1.4

    1.5

    11

    reliability

    4

    1

    9

    4

    4

    1

    1.1

    4.4

    sound system

    2

    9

    3

    3

    1

    1

    2

    wifi

    2

    9

    4

    4

    1

    1

    2

    technical priorities

    38.88

    23.46

    36

    71.1

    % of total priorities

    17

    10

    15

    30

    What is the percentage of total priorities for the advanced engines? (write the percentage amount)

    (provide 2 decimal places)

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