Question: Question 8 1 3 A customer calls a support line with questions about the audio system in a particular car. He says he isn't sure
Question
A customer calls a support line with questions about the audio system in a particular car. He says he isn't sure whether the system has the features he'd like in order to purchase the car.
Based on the procedural guidelines provided, how should you respond?
Recommend a dealership visit for further inspectionclarification
Guide him to the relevant pages in the owner's manual
Transfer him to Tech Support
Transfer him to Marketing Support
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