Question 8 (1 point)

Mason is preparing for a phone interview. If it goes well, he will be granted a second interview, after which hiring decisions will be made. What is the best way for Mason to prepare for his phone screening?

Question 8 options:

	Rest his voice until the scheduled interview.
	Sit alone in a quiet room without distractions like food, beverages, or computers.
	Make notes about the company and position and have them readily available during the call.
	Dress comfortably so he can focus all his energy on proper conversation.

Question 9 (1 point)

You have been bidding on production contracts for months and have not been awarded any. When you ask for feedback from the procurement agencies, you discover that your pricing is 15 percent higher than your competitors. You have just completed which stage of the problem-solving cycle?

Question 9 options:

	Make a decision.
	Review and improve.
	Ideate
	Define the problem.