QUESTION 8 Chapter 9 - Quality Use the following information and chart to answer questions 8-12 In an effort to improve the service offering at Earl's restaurants, Earl's did a study of their bottleneck issues and found the following A. Number of customers waiting for a table in the lounge B. Number of staff calling in sick C Number of out-of-stock food ingredients D. Number of customers waiting for a table in the restaurant E. Number of times "Skip the Dishes" had to wait for orders more than 10 minutes Bottleneck Types Event Occurrence Sunday Botteneck AI Bottleneck B Bottleneck Bottleneck Di Bomeneck E Monday 45 4 12 45 25 Days of the week Tuesday, Wednesday Thursday Friday Saturday 21 12 33 26 391 7 3 5 0 2 9 15 9 11 4 13 7 26 23 37 28 39 22 14 17 11 21 121 9 What percent of the total issues does "number of customers waiting for a table in the restaurant at Earl's represent to the closest percent)? 2 marks 31% 35% 66% 74% QUESTION 9 Which day of the week has the least number of issues? 1 mark Sunday Tuesday Wednesday Thursday QUESTION 10 Which bottleneck has the least number of total osues? 1 mark Customers waiting for a table in the lounge Number of staff calling in sick Out of stock (food) Customers waiting for a table in the restaurant "Skip the Dishes waiting for food orders longer than 10 minutes QUESTION 11 Thinking about a pareto chart, if the management could solve the top two bottleneck issues at the restaurant, what percent of the insen would it resolve? 3 marks 31% 35% 66% 7496 QUESTION 12 Which day of the week has the highest number of bottlenecks? 1 mark Thursday Friday Saturday Sunday OOOO