QUESTION 9 An operations manager is NOT likely to be involved in: O work scheduling to meet the due dates promised to customers. the quality of goods and services to satisfy customers' wants and needs. the identification of customers' wants and needs. maintenance schedules. the design of goods and services to satisfy customers' wants and needs, 1 no QUESTION 19 The Dulac Box plant produces 500 cypress packing boxes in two 10-hour shifts. Due to higher demand, they have decided to operate three 8-hour shifts instead. They are now able to produce 600 boxes per day. What has happened to productivity? It has decreased by 9.1%. It has not changed. It has decreased by 8.3%. It has increased by 37.5 boxes/hr. It has increased by 20%. 1 points QUESTION 20 Which of the following nets the largest productivity improvement? decrease input 10%, increase output 3% increase output 10%, decrease input 3% increase output 15% increase both output and input by 5% decrease input 15% QUESTION 15 A foundry produces circular utility access hatches (manhole covers). Currently, 120 covers are produced in a 10-hour shift. If labor productivity decreases by 20% due to a process change, it would then be: O 144 covers/hr. 14.4 covers/hr. O 9.6 covers/hr. 96 covers/hr. 11.8 covers/hr