QUESTION 9

1. Benchmarking measures include all except:

   		Quality
   		Synergy
   		Process
   		Service

5 points

QUESTION 10

1. Compliance is conforming to and being in accordance with all except:

   		Rules
   		Guidelines
   		Specifications
   		Vision

5 points

QUESTION 11

1. Enterprise architecture schools of thought include all except:

   		Enterprise IT design
   		Enterprise distribution
   		Enterprise integrating
   		Enterprise ecological adaptation

5 points

QUESTION 12

1. Strategic value factors include creating customer loyalty.

   True

   False

5 points

QUESTION 13

1. A benefit of a good business case helps prevent all except:

   		Scope zeroing
   		Rework
   		Quality problems
   		Cost overruns
   		Time overruns
   		Delays

5 points

QUESTION 14

1. BA success requires the BA to be familiar with all except:

   		Organizational policies, methods, and procedures
   		Business / Competitor Synergies
   		Rules, policies, and regulations
   		Leadership and authority perceptions

5 points

QUESTION 15

1. Strategic value factors include increasing customer costs.

   True

   False