Question: QUESTION 9 Which service process structure typically involves work flows with steps that vary from one customer to the next? Hybrid Office Front Office Back

QUESTION 9

  1. Which service process structure typically involves work flows with steps that vary from one customer to the next?

    Hybrid Office

    Front Office

    Back office

    QUESTION 10

    Historically, the average proportion of defective bars has been 0.15. Samples will be of 100 bars each.

  2. If the Z score = 2, What is the value of UCL in the previous question?

    0.035

    0.22

    0.85

    0.07

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