Question: Question a. Explain how the following can affect the FOUR (4) characteristics of both tall and flat hierarchies : i. Information technology ii. Function or

Question a. Explain how the following can affect the FOUR (4) characteristics of both tall and flat hierarchies : i. Information technology ii. Function or matrix structure of an organisation b. Discuss the TWO (2) ways in which workflow systems contribute to Business Process Reengineering (BPR).

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