Question A&B&C

As part of structuring the job interviews for Chern's Sales Associate job, you are required to prepare benchmark answers to the three situational questions A,B and C. Read the questions below and create your scering key based on what you know about the job and the organization. - Feel free to expand the scoring key as needed. - Keep the shaded areas empty. -Submit this assignment both in blackbeard and in print next class. Question A A disgrunded customer is returning a damaged suit jacket he bought the previous week that he needed for an event that night. He is edremely apset. What do you do? Stweiline avi Gient 16cosal Question C 2) Mraletsut lou're working alone because noo people called in sick. Suldenb. five in frer custemers walk into your department at ance. What do you do? Question B A persan malls into your store and mentianed that she has just meved inte the area and that this is the first time she has visited your store. What would you do to anahe her a castomer new and a logat castomer in the fiuture