Question Completion Status: Asking questions about the current process in the hope that it will lead to important insights about why the current process isn't working as well as it could is called: OA the "SW2H approach O B. using quality circles OC benchmarking OD.PDCA cycle E. none of the above QUESTION 18 2 points Which of the following circumstances would be least likely to lead to a need for a new location? O A The need to expand into new markets. OB. Growth in demand that is leading to greater utilization of existing capacity. . Depletion of basic inputs. OD. The opportunity to take advantage of globalization trends. O E Shifting of markets. 25 QUESTION 19 Which of the following is not true of vendor analysis? O A. Its purpose is to reduce costs and/or improve performance of purchased goods or services. . If improvements are identified, purchasing implements those that purchasing agrees are justified. OC. It is usually performed only periodically. D. Representatives from design and operations may work with purchasing. E