Question Completion Status QUESTION 26 Why reservation plays important role in the hotel? OaGiving the first impression of the hotel to the guest b. Provide only basic information for guest inquiry O Escorting the guest when guest register in the hotel d. To transfer outside call the other department in hotel 1 points QUESTION 27 Mr. Phuong Anh Tran walks to Marble Arch Hotel, and he wants to stay in the hotel for 5 hours. What type of room rate a front office staff provide to Mr. Phuong Anh Tran? a. Corporate rate O b. Half-date rate or Day use rate Oc Rack rate Od Flat rate 1 points Save Click Save and Submit to save and submit. Click Save All Answers to sare all answers Question completion Status QUESTION 28 Front Office is the face of the hotel and it has all the responsibility to ensure that all the guest needy are fulfilled and the request of the guest are taken care of True False 1 points QUESTION 29 It is unnecessary to keep the guests information secretly, True False 1 points Save Ant QUESTION 30 Complete guest information is part of the reservation process True False Click Save and Submit to save and submit. Click Save All Answers to save all answers Save ALAM Question completion Status: QUESTION 31 It is not really necessary to maintain a good relationship with Housekeeping Department while working at Front Omice: True False 1 points SA QUESTION 32 Seungbae Kim is working in Green Mountain Hotel, his main job is to close the job for the previous day trading, to make sure on daily sales balance and to prepare a report for management to review the previous day. In which position is he now working? a. Night Auditor Ob. Front Office Auditor Oc Day Auditor Od Cashier Auditor 1 points Save Ant Click Save and Submit to save and submit. Click Save All Answers to save all answers. Save All A