Question Completion Status: selective distribution channel QUESTION 20 1.5 points Johnson Controls can receive an order for automobile seats from Ford and deliver the order four hours later, beginning with raw materials and ending with delivery of the finished seats to Ford. To accomplish this, Johnson Controls must o avoid interfering with influence Ford's supply chain. provide Ford with a cost-effective dual distribution system. establish itself in the role of channel captain. increase the number of steps in the value proposition creation process. focus on strong logistics for its customers. QUESTION 21 1.5 points Mary's Cookies submitted an ad to the local newspaper with a coupon stating that a dozen cookies cost $2.99. The newspaper instead printed the price on the coupon as $29.99. Consequently, no customers came in to buy cookies using the coupon. The factor working against effective communication between Mary and her target market in this case was most likely a communication barrier. noise. feedback disruption. message interference. a decoding error. QUESTION 22 1.5 points