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Part $1$

A manager at UPS determines that a driver is not driving as many miles and not making as many deliveries and pickups as expected. Before he decides what to$$ do$,$ he examines the$$ driver's route to see if it is$$ rural, suburban, or urban and if this might play a role in the$$ driver's performance. This would describe$\_\_\_\_\_\_\_\_.$

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Part $1$

A$.$

basic corrective action

B$.$

benchmarking

C$.$

management by walking around

D$.$

management by objective

E$.$

disciplinary action