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Part $1$

A negative response that passively allows conditions to worsen$($chronic absenteeism or$$ lateness, reduced$$ effort, and increased error$$ rate$)$ is a condition normally associated with subordinates rather than management personnel. The HR Director is attempting to minimize the negative ramifications of this$$ response, known as$\_\_\_\_\_\_\_\_.$ In concert with this goal of reducing the$$ negative, she is also striving to increase$\_\_\_\_\_\_\_\_,$ which generally results in employees going beyond the normal expectations of their jobs.

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Part $1$

A$.$

$$exit; loyalty

B$.$

psychological$$ empowerment; job involvement

C$.$

$$turnover; job satisfaction