Question: Question content area top Part 1 Use _ _ _ _ _ _ _ _ to control the flow of information and draw out the

Question content area top
Part 1
Use________ to control the flow of information and draw out the customer.
Question content area bottom
Part 1
A.
silence
B.
product demonstrations
C.
graphs and charts
D.
thought-provoking comments
E.
questions about the prospect's personal life

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